Terms & Conditions

By browsing, accessing or purchasing from this website, you strictly agree to these Terms & Conditions. Some of the products for sale on this website may contravene laws in some Australian states and territories. It is the duty of the purchaser to ensure they are complying with their state or territory laws. Heavy Breathers will not be held responsible in the event of a customer contravening the law.

You MUST be over the age of 18 to view, use or purchase from this website, you are also not authorised to enter this website if you are under 18 years of age.

All smoking instruments sold on this website are intended for use with tobacco or legal tobacco alternatives. By purchasing a smoking instrument from this site you agree that it will only be used for legal purposes.

Refunds and Returns

A product cannot be returned to us once used, and we cannot exchange or replace if a default or imperfection is found. All products much be checked prior to using for imperfections and defaults.

Any issues with products need to be emailed to Mat@heavybreathers.com.au include order I.D number and attach photos.

All product descriptions and prices are accurately written to best of our ability. any errors in description or pricing will be corrected when brought to our attention. If a purchased is made based on the description that is inaccurate the customer will be entitled to a full refund (the product MUST be unused)

Heavy Breathers will accept back an item that is in its original unused condition, if a customer is unhappy with the item. The customer will be responsible for the postage cost of returning the item (MUST be returned undamaged) a store coupon will then be provided when it arrives back.

All good sold by Heavy Breathers are guaranteed against defects for 48 hours from receipt of delivery. You will need to contact us to arrange return and replacement. If the item has been used, this WILL void this guarantee.

All of our products are packed with the upmost care and checked carefully before sending if an item arrives damaged or is incorrect we need to be contacted within 48 hours. The item must not be used and may need to be returned. Heavy Breathers may refund postage costs after assessment.

Products cannot be returned due to the following circumstances:

  • Damage caused by misuse or negligence.
  • A change of mind from the customer.
  • Any damage or imperfections stated in the item description when purchased.

Delivery

All of Heavy Breathers parcels have a tracking number, if you do not receive a tracking number email us and we will happily supply it.

If you wish to have you parcel delivered with “signature required” or “Authority to leave” just leave a note in customer notes during checkout. Please be aware that giving authority to leave means Heavy Breathers and the courier are not liable if the parcel goes missing after delivery.

All parcels sent from Heavy Breathers are plain packaged with no mention of contents.

We ONLY delivery within Australia.

Pricing Policy

All prices are in Australian dollars, inclusive of GST and subject to change without notice.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY HEAVY BREATHERS AS IS AND AVAILABLE BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, HEAVY BREATHERS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAILS SENT FROM HEAVY BREATHERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

We reserve the right to amend these Terms and Conditions at any time of our choosing without giving notice to you.

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